Question 1

What is the return and refund policy?

Accepted Answer

We DO NOT accept any exchanges or refund due to the nature of our products and sanitary reasons, ALL SALES ARE FINAL. Please email courtsideglam@gmail.com or fill out the form on the contact page for any missing or damaged items. You have 24 hours from the day of delivery to report any discrepancies.

Question 2

How much is shipping and how long does it take?

Accepted Answer

All items will be shipped using USPS there is a flat rate fee of $12.95 for shipping anywhere within the US. Free US shipping for orders over $150. Please allow 3-5 business days for processing and 7-10 days for shipping. All orders over $150 require a signature upon delivery. NO international shipping at the moment. You will receive a confirmation via email once your order has been placed and also once your order has been shipped. Tracking numbers will be sent once your order has been shipped.

Question 3

How do I store my lashes?

Accepted Answer

The easiest place to store your lashes is in the original case, or in a dry dust free area.

Question 4

How many times can the lashes be worn?

Accepted Answer

With the proper care, these lashes can be worn more than 10x. Be sure to purchase our "Lash Cleanser" and read the instructions on how to properly care for your lashes.

Question 5

What is the difference between Swiss, Transparent & HD Lace?"

Accepted Answer

Swiss Lace: Made for brown or darker tones. It's soft, thin lace and hard to detect.   Transparent Lace: Meaning transparent in color. Made for lighter skin tones to appear natural.   HD Lace: Invisible lace. Very natural looking. Pre-plucked and natural hairline.

Question 6

Do you offer local pick-up?

Accepted Answer

Local pick-up is available. No code needed. Please choose local pickup at checkout. Hair will be available for pick-up up to 1-2 hours after order is complete. Hours of Operation for local pick-up will be TuesdayThursday 11am-7pm, Friday 11am-8pm and Sunday 12pm-7pm.   Orders need to be picked up with 24-72 hours. I am not responsible for any orders missing or damaged after 72 hours. You will receive a confirmation text and email once your order is ready for pick-up.

Question 7

What are the different grades of hair you offer?

Accepted Answer

Brazilian: 8A-9A in grade could be multiple donors. Unprocessed human hair without chemical in its natural state and natural color. Single weft little to no shedding and one direction cuticles.   Premium: 12A in grade, Unprocessed human hair without chemical in its natural state and natural color. Double weft drawn with thick ends and no shedding cuticles in one direction.   VIP: Premium RAW Indian single donor hair can be bleached to #613 and can last 2-3 years also double weft. Natural color state 1B.

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SHOP LUXURY HAIR, CLOTHING & MORE FREE SHIPPING FOR ALL ORDERS OVER $100 ALL CLOTHING 50% OFF WITH CODE "BLOWOUT"

SHOP LUXURY HAIR, CLOTHING & MORE
FREE SHIPPING FOR ALL ORDERS OVER $100
ALL CLOTHING 50% OFF WITH CODE "BLOWOUT"